• Pop Warner
  • Marlborough Fire Fighters
  • Multiple Sclerosis
  • Policeman's Association, MA
  • March of Dimes
  • The Leukemia & Lymphoma
  • MADD (Mothers against drunk
  • Ride with Pride!
  • Salvation Army
  • Humane Society
  • The Jimmy Fund
  • Project Bread
  • Heart Association
  • Humane Society

We don't just talk quality service, we ASSURE it!
Here at Assured Service we treat our customers with
genuine appreciation that comes with choosing our
company.  We know there are a lot of plumbing
companies, and that you have a choice.  Thank you for
choosing us!  Here are some of the wonderful comments
that we have received from our valued customers!

You are appreciated!

"My parents needed a plumber and I am very happy to say I found this great plumber on findaplumber.
com. It was about freezing and the boiler would not turn on. I called Assured about 6:15 pm and was told
they would be here in an hour. Well, Eric showed up on time and found and fixed the problem quickly.
Don't hesitate to call these guys."

Sal - Hyde Park

"I just had Assured install a new Water Heater. I would recommend them highly. Fast, efficient and
friendly service. Do not use *** *** Plumber... they tried to tell me I needed $2,500 more work that needed
to be done to install a new unit."

B.D., Northborough

"Notably good service experience"

Waltham, MA

"I really did not have a severe problem but Andrew was very helpful offering me a service contract to help
defer some of the cost and I really appreciate this. I actually called a few days later to have 2 new water
saver toilets installed in January, and I received my water bill and what a huge savings already in just 2
months. I love my new toilets and the savings and Assured Service was just fantastic with there
response time and service."

J. Thomas, Hopkinton

"I cannot thank you enough for all of the hard work done in my home over
the last 2 weeks. Tim, Andrew & Eric.  What great gentlemen.  They left my
house impeccable!  Thanks again!"

Ming Li, Cambridge

“I would like to highly recommend Assured Service Plumbing & Heating services to anyone with
an emergency.  We contacted 4  “24 hour emergency service companies” and still could not get
anyone to our home.  Finally we found Assured Service and they came right out, at 2:30 am.  He
had the leak stopped, and we had heat again that same night.  He even stopped back by the next
day to make sure everything was still working okay.  You don’t see many A+ companies any
longer, however, Assured Service has earned that grade with our family!”

TM, Lexington

"I just would like to say THANK YOU for your prompt response to our recent incident with our oil
burner. A leak was detected and our oil company was 'putting us off' coming to repair it. I went
online - found your company and decided to give you a try. I am so glad I did - you were at the house
within 1 hour - told us that the burner would have to be replaced. After agreeing on the new burner
the old one dismantled and gone by the time I got home. The new burner was installed and running
the very next day. Believe me - this was superior customer service all the way. Rest assured that I
will be referring your company to everyone I know !!!!!  
Again - thank you very much."

Jim and Teresa Petillo, Framingham

"I wanted to take a minute and thank you for helping us with the broken sewer pipe. My husband and I,
are new homeowners and we did not know who to turn to when our basement flooded. We called
several companies in addition to the plumbers we personally know , but we kept hearing the same silly
justifications. When I called Assured Services, you said that you would get the job done even if it took all
day and all night to get it done. It was a great relief for my husband and I to  know that we could trust
someone to get the job done. The next day we had running water and our basement was amazingly
Again thank you from the bottom of my heart. You have earned the title "Our  House Doctor".


Eris, East Boston

“Assured Service has worked for our family for 3 years.  They have always been available
when we have needed them.  They are very honest and up front about the problem.  We
have always received options so that we can decide what is best for us, based on our
budget. That was the first thing that impressed my husband.  He always enters our home
with booties covering his shoes, very impressive!  I will continue using this company in the

BK, Framingham

"Eric Chaffee has done plumbing work for us for several years, including a few
repairs and several upgrades of equipment. We especially appreciated his difficult
but successful attempt to repair an aging furnace, rather than trying to sell us a
new one.  In addition, he is always cheerful, and he takes time to listen and to
explain. We would not think of trusting anyone else to provide the same quality of
service, and we look forward to his work on some major renovations in the
not-too-distant future."

PG, Chestnut Hill

“I would like to thank your for the rapid, clean & efficient way in which you
installed my new water heater.  I was told of all costs up front. The installer did a
great job.  He answered all my questions and was very friendly.  I will pass the
word to all of my friends to choose your company if they need  a new water
heater or any other plumbing service."

JM, Watertown

“We thoroughly enjoyed working with such a professional plumber.  Be
assured we will be a return customer in the future, and will pass on our
positive experience to our friends and family.”

PT-W. Roxbury

“My experience with Assured Service has exceeded my expectations.  This is largely due to the
wonderful performance of your plumber, Eric. From my initial phone conversation with him, he
exhibited thorough knowledge and was able to answer all of my questions.  Then his on-site
performance was also exemplary.  His commitment to quality was evident in his work ethic and
attention to detail. He cleaned up the area and worked on my house as though it was his own,
and that is what truly impressed me."

We enjoy feedback:

We appreciate any comments,
suggestions or questions
that you may have regarding our
technicians, customer
service or our company in

Assured Service is proud to have
donated to or been a part of these
reputable organizations!
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Accredited Business
Copyright 2012